I'm a loyal Smart mobile service subscriber. When I was working outside the country for the past two years, first in Chicago then in HK, I kept my post-paid Smart line on roaming so people could still reach me without paying for long-distance charges.
Coming back home to Manila, I discovered that Globe has been making a lot of new innovation in their services: I'm a fairly-satisfied subscriber of their 2MBPS Globe DSL broadband. A good friend of mine, Pao Pena, has joined Globe to do some exciting developmental stuff for them. I'm witness to the Headshot Clinic movement Globe has sponsored with Niccolo Cosme.
Their latest innovation is their Globe Duo service which bridges mobile telephony with the landline network. YugaTech writes about it here: http://www.yugatech.com/blog/telecoms/globe-offers-plan-duo-service/. I'm also posting content from the Globe website below. It's about time. In HK, there's no difference calling a mobile number from a landline number. It's all local calls and you don't pay long-distance charges. But, I'm not rushing to switch to Globe. I'm expecting Smart to follow suit, but only if you Globe subscribers pick-up on this service. So, please do. This country needs it. I survived HK without a landline. And I think that's the way of the future.
I appreciate Globe's efforts, but here's my problem with Globe: They need to get their basic services working perfectly first. I'm hearing all sorts of horror stories from my Globe-subscriber friends, and I've experienced difficulties in calling and texting them. Messages are delayed, or don't get thru. Call quality sometimes sucks, and/or gets cut-off. Calls don't get thru.
Innovation is good. But, Globe, you can't leave your basic services behind. That's not good business.